Terms of Service

1. Acceptance of Terms

By accessing and using GoTaxHub's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Provided

GoTaxHub provides the following services:

• Income Tax Return (ITR) filing for individuals and businesses
• GST registration, filing, and compliance services
• TDS return filing and compliance
• Tax planning and advisory services
• Business registration and incorporation services
• Audit services and financial consulting
• Online tax calculators and tools

3. User Obligations

3.1 Accurate Information

• Provide complete, accurate, and truthful information
• Submit all required documents in a timely manner
• Inform us immediately of any changes to your information
• Ensure all financial data provided is correct and verifiable

3.2 Compliance

• Comply with all applicable tax laws and regulations
• Maintain confidentiality of your login credentials
• Not use our services for any illegal purposes
• Respect intellectual property rights

4. Professional Standards

Our services are provided by qualified Chartered Accountants and tax professionals who:

• Adhere to professional ethics and standards
• Maintain client confidentiality
• Follow current tax laws and regulations
• Provide services with due care and diligence

5. Fees and Payment

5.1 Service Fees

• All fees are clearly displayed on our pricing page
• Fees are exclusive of applicable taxes unless stated otherwise
• Payment is required before service commencement
• Additional charges may apply for expedited services

5.2 Refund Policy

• Refunds are processed according to our refund policy
• Service fees are non-refundable once work has commenced
• Government filing fees are non-refundable
• Refund requests must be made within 7 days of payment

6. Limitation of Liability

GoTaxHub's liability is limited as follows:

• Maximum liability limited to the fees paid for services
• Not liable for indirect, consequential, or punitive damages
• Not responsible for penalties due to client's incorrect information
• Professional indemnity insurance covers our services

7. Data Security and Confidentiality

• We maintain strict confidentiality of client information
• Data is protected with bank-grade security measures
• Information is shared only as required for service delivery
• Client data is retained as per legal requirements

8. Service Availability

• We strive for 99.9% website uptime
• Scheduled maintenance may cause temporary unavailability
• Service delivery times are estimates, not guarantees
• Peak season may result in longer processing times

9. Intellectual Property

• All website content, tools, and materials are our property
• Users may not reproduce, distribute, or modify our content
• Calculator tools are for personal use only
• Brand names and logos are protected trademarks

10. Termination

We may terminate or suspend services if:

• Terms of service are violated
• False information is provided
• Payments are not made as agreed
• Illegal activities are suspected

11. Force Majeure

We are not liable for delays or failures caused by circumstances beyond our control, including:

• Natural disasters or pandemics
• Government actions or policy changes
• Technical failures of government portals
• Internet or communication disruptions

12. Governing Law

These terms are governed by Indian law, specifically:

• Income Tax Act, 1961
• Goods and Services Tax Act, 2017
• Companies Act, 2013
• Information Technology Act, 2000

13. Dispute Resolution

• First attempt resolution through direct communication
• Mediation through recognized professional bodies
• Arbitration as per Indian Arbitration Act
• Jurisdiction: Courts at our registered office location

14. Amendments

We reserve the right to modify these terms with:

• 30 days prior notice for material changes
• Immediate effect for regulatory compliance
• Notification via email and website notice
• Continued use implies acceptance of changes

15. Contact Information

For questions about these Terms of Service:

16. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.