Privacy Policy

1. Introduction

GoTaxHub ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

• Name, email address, phone number
• PAN number, Aadhaar number (as required for tax services)
• Financial information including income details, bank statements
• Tax-related documents and forms
• Address and contact information

2.2 Technical Information

• IP address, browser type, and version
• Device information and operating system
• Website usage data and analytics
• Cookies and tracking technologies

3. How We Use Your Information

• Provide tax preparation and filing services
• Process GST registrations and compliance
• Offer business advisory and consultation services
• Communicate about your service requests
• Send important updates about tax law changes
• Improve our website and services
• Comply with legal and regulatory requirements

4. Data Security

We implement industry-standard security measures to protect your information:

• ISO 27001 certified information security management
• Bank-grade encryption for data transmission
• Secure servers with access controls
• Regular security audits and updates
• Employee training on data protection

5. Information Sharing

We may share your information in the following circumstances:

• With government authorities for tax filing purposes
• With our certified CA partners for service delivery
• With trusted service providers (under strict confidentiality)
• When required by law or legal proceedings
• With your explicit consent

We never sell your personal information to third parties.

6. Data Retention

We retain your information for the following periods:

• Tax documents: 7 years (as per income tax regulations)
• Personal information: Until service completion plus 3 years
• Communication records: 2 years
• Website analytics: 2 years

7. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for data processing
• Request data portability
• File complaints with regulatory authorities

8. Cookies Policy

We use cookies to:

• Maintain your session and preferences
• Analyze website usage and performance
• Provide personalized content
• Enable security features

You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Updates to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice. Your continued use of our services constitutes acceptance of the updated policy.

11. Compliance

We comply with:

• Information Technology Act, 2000
• Personal Data Protection Bill (when enacted)
• Income Tax Act, 1961
• GST regulations
• RBI guidelines for financial data

12. Contact Information

For privacy-related questions or concerns, contact us: